Dr. Neeraj Tiwari – Official Website
Website: www.neerajkripashankar.com

1. Introduction
   This Privacy Policy explains how personal information is collected, used, and protected when you visit or purchase books from this website.

By using this website, you agree to this Privacy Policy.

2. Information We Collect
   We may collect:
   – Name
   – Email address
   – Mobile number
   – Billing and shipping address
   – PIN/ZIP code
   – Order details

We may also collect basic technical data such as IP address and browser type for security and analytics.

3. Payment & Transaction Security
   We do not store any credit/debit card, UPI, or net-banking details. Payments are processed through secure third‑party payment gateways using SSL encryption.
4. Use of Information
   Your data is used to:
   – Process and deliver orders
   – Send order confirmations and updates
   – Provide customer support
   – Comply with legal requirements
5. Communication
   You may receive transactional emails or messages related to your order. Promotional messages, if any, will include opt‑out options.
6. Cookies
   Cookies are used to enhance website performance and user experience. You can disable cookies in your browser settings.
7. Information Sharing
   Information may be shared only with delivery partners and payment processors or when required by law.
8. Data Retention
   Information is retained only as long as required for business or legal purposes.
9. Data Security
   We use reasonable security practices including SSL, secure servers, and restricted access.
10. Third‑Party Links
    We are not responsible for privacy practices of third‑party websites linked from our site.
11. Your Rights
    You may request access, correction, or deletion of your data by contacting us.
12. Contact Details
    Email: enquiry@neerajkripashankar.com
    Business Hours: Monday–Friday, 10:30 AM – 6:30 PM IST

13. Policy Updates
This policy may be updated from time to time. Continued use of the website implies acceptance.